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Category: Book

Ladies & Gentlemen, It’s All About the Right Knee Guys & Gals

Ladies & Gentlemen, It’s All About the Right Knee Guys & Gals

Have you heard the one about the “Right Knee Guy”?  Neither had I.  Well, please allow me to introduce you to the “Right Knee Guy”.   Now being located in New York, the term “Guy” is interchangeable and gender neutral (Ex: “how you Guys doing?” “Hey Mom, are you guys coming over?”) So to keep things […]

So How do YOU Spell Succes? 

So How do YOU Spell Succes? 

So how do you spell succes? Seriously? I ask, due to the fact, for some reason I am unable to spell succes. Literally.  Ready for a hysterical story? Here we go… I enjoy putting out articles.  My goal, or attempt anyway, is to create articles based around business, eCommerce or other motivational situations that cross my […]

Danger Zone: This is How We Have Always Done It 

Danger Zone: This is How We Have Always Done It 

When the words left my mouth, “This is how we have always done it”, I knew I was doomed.  I just entered the danger zone!  In other words, my business was doomed with my leadership.  It was time for me to move on.  Not only did I need to move on personally. More importantly, the […]

Are You Zarfing Your Customers?

Are You Zarfing Your Customers?

The question of the day: Are you Zarfing your customers? Wait, what on earth is “Zarfing”? So glad you asked!  Let’s start here… Does the morning kick-start with your favorite coffee? Ah! Your morning cup of Joe.  When you go through the drive-thru or walk into your favorite coffee shop, you are thrilled to get […]

Profit Thieves: Protect Yourself from Stolen Profits

Profit Thieves: Protect Yourself from Stolen Profits

Profit Thieves. UGH!!  Nearly every business faces them and needs to consistently fight off Profit Thieves.  Protecting yourself against Profit Thieves plays a critical role to your success. Especially for small business owners. So let’s take a hard look.   When you dissect your business, think about any products, services and solutions that you wish would […]

Are You Speaking the RIGHT Language to the RIGHT Customer?

Are You Speaking the RIGHT Language to the RIGHT Customer?

Once you niche down, yes, niche down til it hurts so good, now you can speak the right language to the right buyer.  For example, once going through the buyer persona exercise with a client, they spent an exhaustive amount of time describing their ideal customer. Their soulmate.  The persona described loved motocross. Down and […]

Are Profit Killers Lurking at Your Business?

Are Profit Killers Lurking at Your Business?

Can you identify the profit killers in your business? Unfortunately they creep up everywhere.  These Profit Killers also play the role of Profit Thieves embezzling YOUR time and money everyday.  Killing the chance of building a thriving business.  If cash flow is tight or goals are not being met, can you identify what is the […]

Wouldn’t it be Awesome to be Someone’s Hero? Even Just for One Day

Wouldn’t it be Awesome to be Someone’s Hero? Even Just for One Day

Wouldn’t it be awesome to be someone’s hero?  Even just for one day? Yes, for those of you of a certain age, I am stealing (I mean borrowing) David Bowie’s famous line from his smash hit song “Heroes”. One of my all time favorite songs.  So, wouldn’t it be great to be somebody’s hero today? […]

Please Leave Keys in Car! (Help Your Customers Win the Day)

Please Leave Keys in Car! (Help Your Customers Win the Day)

Please Leave Keys in the Car!  Typically, we hear the opposite advice here.  Usually it’s “Please DON’T leave keys in the car”.  So where does this unorthodox advice come in handy? At a car rental agency drop off.  Recently while returning a rental car, I took note of all of the signs declaring “Please leave […]

Have You Heard the Word? Otter.AI Has Your Back!

Have You Heard the Word? Otter.AI Has Your Back!

Have you heard about Otter.AI?  Well, there is a new tool in town that can be a total game changer for you.  It’s efficient.  Effective.  Powerful.  Delivers high level solutions.  Best of all… It’s FREE! Who is this super hero that is going to save your day? Otter.AI  WOWZER!  This thing is awesome.  I now […]